Collingwood's accessible shuttle was up for discussion on Monday night.

Council held a public meeting to get input from users about the service, which is a joint project between the municipality and Ace Cabs.

The service allows residents in wheelchairs to call the cab company and request the shuttle on the same day - except on Saturday and Sunday - as opposed to the Red Cross shuttle, which requires several days' notice.

The one-year trial period has elapsed and council and the public works department are attempting to determine how to improve the service.

Collingwood resident Casey Morrison - who was one of the individuals that pushed the town to offer the service - said the service should give him the opportunity to go visit friends, go to Wasaga Beach and go shopping.

"The shuttle, this last year, has made me more independent," he said.

He thinks there should be a flat rate in Collingwood, as opposed to the current system, which works like a taxicab fee system. He said the service should also be available on Saturday and Sunday after 6 p.m. - on short notice, whereas currently, residents must give notice if they wish to use the shuttle after 6 p.m. He said the shuttle should also be available later in the evening, so residents in wheelchairs can enjoy the community at night.

"We shouldn't have to plan that far ahead," he said. "We shouldn't have curfew, nobody else does."

Alistair Lessels of Collingwood said he spent a lot of money on his wheelchair and feels the service is a valuable one to the community.

"Consider the service as a vital service, similar to the bus and other town services," he told council.

"Educate the public that the service is available and promote it as a town feature."

Ed Houghton, executive director of public works, said staff will be looking at better marketing of the shuttle and other ways to make it better for residents.